Icosagen Cell Factory Service Feedback

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Company name(Required)

Name(Required)

First Last

Please drag the aspects to rank them in the order of importance in determination of the quality of a product.

Purity
Yield
Functionality
Characterization and reports
Accordance to specification

QMCF transient protein production

Did your company use our transient PRODUCTION service?(Required)

Yes

1. Please rate the quality of our production service:(Required)

Excellent

Good

Satisfactory

Poor

2. Please rate the speed (timeframe) or our protein production services:(Required)

Excellent

Good

Satisfactory

Poor

3. Please rate the price of our protein production services:(Required)

Excellent

Good

Satisfactory

Poor

4. Please evaluate our customer and technical support:(Required)

Excellent

Good

Satisfactory

Poor

5. Please rate the information in the project reports:(Required)

Excellent

Good

Satisfactory

Poor

6. Is anything missing in the report? What would you like to have added to the reports (report contents:(1) deliverables, (2) molecule information, (3) general information, (4) QC and (5) production process information)?

7. What are the ADVANTAGES of Icosagen's protein production services?

8. What are the DISADVANTAGES of Icosagen's protein production services?

9. Do you have any SUGGESTIONS or WISHES on how could we better meet your needs?

IcoCell cell line development

Did your company use our cell line development service?(Required)

Yes

1. Please rate the quality of our cell line development service:(Required)

Excellent

Good

Satisfactory

Poor

2. Please rate the speed (timeframe) of our cell line development service:(Required)

Excellent

Good

Satisfactory

Poor

3. Please rate the price of our cell line development service:(Required)

Excellent

Good

Satisfactory

Poor

4. Please evaluate our customer and technical support:(Required)

Excellent

Good

Satisfactory

Poor

5. Please rate the information in the project reports:(Required)

Excellent

Good

Satisfactory

Poor

7. What are the ADVANTAGES of Icosagen's cell line development services?

8. What are the DISADVANTAGES of Icosagen's cell line development services?

9. Do you have any SUGGESTIONS or WISHES on how could we better meet your needs?

Antibody discovery

Did your company use our Antibody Discovery Service?(Required)

Yes

1. Please rate the quality of our antibody discovery service:(Required)

Excellent

Good

Satisfactory

Poor

2. Please rate the speed (timeframe) of our antibody discovery service:(Required)

Excellent

Good

Satisfactory

Poor

3. Please rate the price of our antibody discovery service:(Required)

Excellent

Good

Satisfactory

Poor

4. Please evaluate our customer and technical support:(Required)

Excellent

Good

Satisfactory

Poor

5. Please rate the information in the project reports:(Required)

Excellent

Good

Satisfactory

Poor

7. What are the ADVANTAGES of our HybriFree Technology-based services?

8. What are the DISADVANTAGES of our HybriFree Technology-based services?

9. Do you have any SUGGESTIONS or WISHES on how could we better meet your needs?

General feedback

How likely are you to recommend Icosagen to a friend or colleague?

1	2	3	4	5	6	7	8	9	10

How likely are you to use Icasagen's services in the future?

1	2	3	4	5	6	7	8	9	10

Please provide any other comments and/or suggestions related to our services, performance, etc.

Can we use your answers in our marketing materials?

Yes

Yes, with additional conformation for particular answers before using them

Where did you learn about our services?

Search engine (e.g. Google, Bing)

Social media (e.g. LinkedIn, Facebook, Twitter)

Referral from a friend or a colleague

Event or trade show

Other channel

Please specify your answer.

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Icosagen Cell Factory Service Feedback

ICF Service Feedback

QMCF transient protein production

IcoCell cell line development

Antibody discovery

General feedback